An inspector calls

Quick overview/benefits:

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• Prepare your business and staff for an official visit

• Gain the confidence to engage with the process

• Practical tips for dealing with the inspection process

• Understand what an inspector may be looking for and what they can do during and after an inspection

• Learn about powers of inspectors and possible penalties

• Improve your chances of a positive rating/outcome

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Whether it is health & safety, food hygiene or fire safety, an official inspection can be a stressful experience for businesses and staff and can have a big impact on the business itself.

 

Why are they here? What are they looking for? Can I ask them to leave?!

 

All these questions and more are answered in a light-hearted look at a serious subject, which can have a big impact on your business.

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Suitable for all staff, supervisors and managers, we look at not only the legal basis for inspection, but also inspectors powers, conduct, the anatomy of an inspection and what you and your staff can do to ensure that it goes smoothly and turn it into a positive experience. Such an approach can have many potential benefits, which may include:

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• Better working relationship with the enforcing authority

• Improved compliance history - we learn how this may have positive and negative impacts in the future 

• Better understanding of the purpose of inspection and the inspectors role

• Possible reduced likelihood of enforcement action and civil claims/complaints being upheld 

• Gaining a competitive edge

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With many years experience in local authority inspection, our inspectors have direct experience of inspection, investigation through to prosecution as well as experience in private industry assisting businesses, including avoiding and defending enforcement action. 

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The course is designed to convey, at times complex, material in an accessible manner and questions are encouraged; particularly those that you may not wish to ask a visiting officer directly!